Dermatology Front Desk & Reception

Duration 7 h 41 m 44 s

Available 60 days

Price

$ 199 ~~$ 249~~ Buy now

About Course

"Dermatology Front Desk & Reception" is the first installment of our comprehensive staff training course. Participants will be introduced to the concepts and principles of successfully working in the dermatology “front office.”

Course content

Customer Service (Lesson Video)44 m 27 s Start

Customer Service (Slides PDF)Free

Customer Service - Post Lesson Quiz Start

Telephone Etiquette (Lesson Video)1 h 5 m 37 s Start

Telephone Etiquette (Slides PDF) Start

Telephone Etiquette - Post Lesson Quiz Start

Insurance Terminology (Lesson Video)53 m 52 s Start

Insurance Terminology (Slides PDF) Start

Insurance Terminology - Post Lesson Quiz Start

Patient Registration (Lesson Video)43 m 27 s Start

Patient Registration (Slides PDF) Start

Patient Registration - Post Lesson Quiz Start

Referrals (Lesson Video)32 m 52 s Start

Referrals (Slides PDF) Start

Referrals - Post Lesson Quiz Start

Health Insurance Cards (Lesson Video)48 m 11 s Start

Health Insurance Card (Slides PDF) Start

Health Insurance Cards Post Lesson Quiz Start

Patient Visit Cycle (Lesson Video)36 m 1 s Start

Patient Visit Cycle (Slides PDF) Start

Patient Visit Cycle - Post Lesson Quiz Start

Deductibles, Copays and Coinsurance (Lesson Video)24 m 35 s Start

Deductibles, Copays and Coinsurance (Slides PDF) Start

Deductibles, Copays and Coinsurance - Post Lesson Quiz Start

Eligibility & Benefits (Lesson Video)32 m 2 s Start

Eligibility & Benefits (Slides PDF) Start

Eligibility & Benefits - Post Lesson Quiz Start

Prior Authorizations (Lesson Video)48 m 31 s Start

Prior Authorizations (Slides PDF) Start

Prior Authorization - Post Lesson Quiz Start

Collecting Payments (Lesson Video)32 m 9 s Start

Collecting Payments (Slides PDF) Start

Collecting Payments - Post Lesson Quiz Start

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Check your knowledge by passing the final quiz.

Subject

Course Evaluation

Pass the quiz

Association of Dermatology Administrators and Managers

Course Instructor

The Association of Dermatology Administrators & Managers (ADAM) is the only national organization dedicated to dermatology administrative professionals. ADAM offers its members exclusive access to educational opportunities and resources needed to help their practices grow.